How to Book and Pay
- Online - available up to 24 hours prior to a
performance - after that time please contact the Box Office (Please
note we charge a £1 non-refundable booking fee when booking on
line)
- By Phone - 01264 368368 (answer phone outside
Box Office hours)
- In person - 10am - 5pm Monday to Friday,
Saturdays 10am - 3pm (during August 10am - 1pm)
- By Post - The Box Office, The Lights, West
Street, Andover, Hants, SP10 1AH
Ways to Pay
Please note: all cheque and card transactions are subject to a
£1 non-refundable fee.
Ticket prices: You’ll
find our tickets are competitively priced - why not consider the
comfort of a Pullman seat for an extra £1 per seat. Please
note that concessions are not available on Pullman seats.
Gift Vouchers: Gift
Vouchers are available from the box office in £1, £5, £10 or
£20 denominations. Vouchers may be exchanged
for either shows or workshops and make ideal gifts.
Reservations:
Reservations will be held for 3 days. If payment is not received in
time reserved tickets will be released for sale.
Exchanges or Refunds:
Please note that once purchased tickets cannot be exchanged or
refunded.
Concessions: We offer
concessionary tickets as published. Unless otherwise stated,
concessions are available to children under 16, those in full-time
education and those in receipt of state benefit including
pensioners. Proof of entitlement may be requested.
Group Bookings: Group
discount are available for most shows. Buy 10 tickets and you get
the eleventh free.
Family Tickets: On
selected shows family tickets are available at a reduced price for
groups of four, of which at least one must be an adult and one a
child. For Health and Safety reasons
please note that children under the age of two years will not be
admitted to the auditorium.
Latecomers: after a performance has started
latecomers will only be admitted to the auditorium at the
discretion of the Duty Manager.
No-smoking: Please
note that The Lights is a no-smoking venue.