How to Book and Pay
Online - available up to 24 hours prior to a performance - after that time please contact the Box Office (Please note we charge a £2 non-refundable booking fee when booking online)
By Phone - 01264 368368 (answer phone outside Box Office hours)
In Person - 10am - 5pm Monday to Friday, Saturdays 10am - 2pm
By Post - The Lights, West Street, Andover, Hants, SP10 1AH
Ways to Pay:
- Lights Gift Vouchers
Please note: all cheque and card transactions are subject to a £1 non-refundable fee.
Collection of Tickets: All tickets will be held at the Box Office for collection unless postage has been requested for which we charge 70p per booking.
Ticket prices: You’ll find our tickets are competitively priced - why not consider the comfort of a Pullman seat for an extra £1 per seat. Please note that concessions are not available on Pullman seats.
Gift Vouchers: Gift Vouchers are available from the box office in £1, £5, £10 or £20 denominations. Vouchers may be exchanged for either shows or workshops held at the venue.
Reservations: Reservations will be held for 3 days. If payment is not received in time reserved tickets will be released for sale.
Exchanges & Refunds: Please note that once purchased tickets cannot be exchanged or refunded.
Concessions: We offer concessionary tickets as published. Unless otherwise stated, concessions are available to children under 16, those in full-time education and those in receipt of state benefit including pensioners. Proof of entitlement may be requested.
Group Bookings: Group discount are available for most shows. Buy 10 tickets and you get the eleventh free.
Family Tickets: On selected shows family tickets are available at a reduced price for groups of four, of which at least one must be an adult and one a child.
For Health and Safety reasons please note that children under the age of two years will not be admitted to the auditorium.
Latecomers: Once a performance has started latecomers will only be admitted to the auditorium at the discretion of the Duty Manager.
No-smoking: Please note that The Lights is a no-smoking venue.